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Design-driven Culture

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PRODUCT OVERVIEW

This is a proven framework used by global strategy consulting firms for Fortune 500 companies. Learn this methodology and enrich your expertise. Then, save time by lifting slides directly from this presentation into your own.

Over time, we are seeing the growing importance of Customer Experience. As it becomes more and more difficult to separate the experience of buying and using the product, we are seeing many cases where customers prioritize the buying experience to the performance of the product itself.

To truly prioritize and deliver excellence in Customer Experience, our organization needs to adopt a Design-driven Culture. In this presentation, we discuss the 4 core elements to a Design-driven Culture:

1. True Customer Understanding
2. Empathy in Organization
3. Streamlined Design Process
4. Acting Quickly

Additional topics discussed include Competitive Advantage, Customer Decision Journey, Braided Design Model, Four Wall Approach, Minimum Viable Product, and others.

This deck also includes templates for your own business presentation.


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  • File size: info unavailable
  • Slides (including separators): 24
  • Fully editable in PowerPoint
  • Free, unlimited updates for lifetime of product
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